Shipping Electronic Cigarettes in 24 with Smo-kingshop Online

Our Electronic Cigarette is shipped in a maximum of 24 H with a secure courier Gls Bartolini UPS DHL

Shipping your SMOKING package

Shipments are usually made the day after the order, for all orders received and settled, within 4.00 pm of the previous day.
Purchases will be sent via GLS Courier in EXPRESS COURIER mode with delivery from Monday to Friday within 24/48 hours from shipment.

For shipments on the national territory (including Italian islands, Vatican City and San Marino), the cost of shipping is € 4.90 can be paid in cash on the CONTRASSEGNO with a surcharge of € 2.90.

For shipments to the Euopean countries the cost of shipping is € 14.90, NOT TO BE PAID IN CASH.

For International shipments (United States, Canada, etc.) the cost of shipping is € 24.90, NOT TO BE PAID IN CASH. Subject to any customs fees charged to the purchaser.

Shipping costs include packing and postage charges. We recommend grouping your items in one order. We can not group two separate orders executed separately, and to each of it will be applied shipping costs. Your package will be sent under your responsibility, but special attention is reserved to fragile items.
The boxes are reasonably sized and your items are well protected.

Right of withdrawal with Smoking

The main objective of Smoking is customer satisfaction, therefore, regardless of what is required by law regarding the protection of the purchaser and the right of withdrawal (Legislative Decree 185/1999 directive 97/7 / CE), we are at your disposal for solve any dissatisfaction.
The customer (consumer), who has purchased products through e-commerce site, has the right to withdraw from the contract concluded with the seller, without any penalty and without specifying the reason, within 10 (ten) working days:
- from the date of signing the order note;
- from the date of receipt of the goods.

This right is reserved exclusively for natural persons (consumers), so it can not be exercised by legal persons and by natural persons acting for purposes related to their professional activity.
The customer to exercise the right of withdrawal must:

Send, within 10 (ten) working days from the date of signing the order note or from the date of receipt of the goods, to the seller, written communication of the withdrawal by registered letter with acknowledgment of receipt. The communication can be sent, within the same term, also by telegram, telex, e-mail and fax, provided it is confirmed by registered letter with acknowledgment of receipt within the following forty-eight hours;
Send the seller, using a carrier of his choice and his exclusive expenses, within ten working days from the date of receipt of the goods, the product / s purchased, properly protected and packaged in the original packaging, accompanied by all the possible accessories, documentation and user manuals. The identification tag and / or labels, if any, must still be attached to the products upon return.
It is an essential condition for the exercise of the right of withdrawal the substantial integrity of the products to be returned. The products must not have been damaged or altered.
The customer must return the goods, using a carrier of his choice and his exclusive expenses, to the Smoking Street of Gelsi, 29 / A - 00171 Rome.

In case of exercise of the right of withdrawal, the seller, received the goods, checked that the same is complete, complete with all its parts, with the original packaging completely intact and without any damage, will refund the customer the amount paid, excluding direct costs for the return of goods, in the shortest possible time and, in any case, within thirty days from the date on which the seller became aware of the right of withdrawal by the customer.
The seller will reimburse the customer the amount paid in the following ways: bank transfer; or other method agreed and confirmed with the customer.

In case of partial withdrawal for the purchase of more products, the transport costs will not be reimbursed.
The customer has 10 days from the date of delivery of the goods to replace or return the goods received. This right is valid for return shipments with original packaging intact and with the product without any sign of wear, therefore suitable for resale.
The shipments, sufficiently franked, must be absolutely accompanied by a letter containing the data necessary to make the reimbursement, from a copy of the sc